ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 1,065 reviews

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Description

Hotel extras

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,065 reviews

TripAdvisor Rating  3.5/5  1,086 reviews

convenient but basic..in need of a refresh

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

sound

Dear Guest, Thank you for reviewing your recent experience. We're thrilled to hear you found our location convenient for your needs. It's great that you could take advantage of our proximity to Swansea Beach and the Gower Peninsula. We're also pleased you appreciated our efforts in sustainable development, as we strive to take care of our beautiful Swansea Bay. However, it seems we fell short when it came to the condition of your room. While we haven't set a date for the next round of renovations, rest assured that we're constantly working to improve our guest experience, and your feedback is invaluable in that process. We also aim to make access as easy as possible, and while we can't change our location, we do our best to assist with local transportation options and information. We're glad you see the value in our Accor Live Limitless loyalty programme and hope it added a touch of extra comfort to your stay. We hope to welcome you back. All the best. Kate Davies, General Manager

Amazing stay

Customer review rating 5.0/5

Mr B. Couples - Confirmed reviews ALL

Room was clean and tidy. Comfy bed, shower was nice and hot, staff friendly and helpful

Dear Mr, Thank you for such a great review. We are delighted to hear that you found our team friendly and efficient. Our team strives to provide excellent service to ensure a comfortable stay for our guests. We look forward to welcoming you back on a future occasion. Best wishes, Kate Davies, General Manager

Excellent customer service

Customer review rating 4.5/5

Australia Couples - Confirmed reviews ALL

Staff very friendly and helpful. Breakfast was excellent. Lot of choice. Kitchen gentleman couldn't do enough for you. Easy drive to supermarkets. Only a walk to McDonald's. Room clean and comfortable. Bathroom tired (loose floor tiles, bit of mould) Room quiet on carpark side. Easy onsite free parking.

Dear Ralia, We would like to thank you for this review about your recent experience in our hotel. It's awesome to hear you enjoyed our friendly service and that our breakfast spread hit the spot! We're chuffed to bits that our kitchen gent from Romania made such a positive impact on your stay. And it's fantastic that you found our rooms to be clean and comfy, plus the convenience of our onsite parking is something we're pretty proud of too. We've taken note of your comments about the bathroom – while our hotel has had a bit of a facelift with some rooms renovated, we're always looking to improve and we'll keep your feedback in mind for future updates. Cheers for pointing out the quietness on the carpark side, it's a tip that future guests will surely appreciate! We hope to welcome you back. Best wishes, Kate Davies, General Manager

Very convenient location for visiting Swansea

Customer review rating 4.0/5

Vincent J. Couples - Confirmed reviews ALL

Overall good . I like a beer but unfortunately they run out of draught beer and cider. Would I return yes

Dear Vincent, Thank you for taking the time to review your stay. It's brilliant to hear you found our location convenient for your Swansea adventures! We're thrilled to be a stone's throw away from the charms of the Gower Peninsula and the buzz of the city. We're sorry to hear about the draught beer hiccup during your stay. While we do our best to keep our bar stocked with a variety of refreshments, it seems we missed the mark on this occasion. Rest assured, we'll be looking into this to ensure we're fully prepared for your next visit! We're over the moon to know you'd consider returning to us. It's guests like you that make our hotel a special place! We are looking forward to welcoming you again. All the best! Kate Davies, General Manager

Good location,

Customer review rating 4.0/5

Amy Families - Confirmed reviews ALL

Clean rooms, nice breakfast will be back

Dear Amy, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that our location hit the mark for you, and that our commitment to cleanliness shone through! Plus, who can resist our tasty breakfast options? We're glad they made a great start to your day. Although you've found some aspects a bit dated, rest assured, we're always looking to improve and refresh our setup to ensure our guests have the most comfortable stay possible. We hope to welcome you back. Best wishes, Kate Davies, General Manager

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Other web-users rate our hotel

  • 536 reviews 9.1/10 Location
  • 952 reviews 6.9/10 Room
  • 990 reviews 9.6/10 Service
  • 22 reviews 8/10 WiFi
  • 500 reviews 7.4/10 Cleanliness
  • 343 reviews 8.3/10 Breakfast

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