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Communication within the Care Team in French (receptive CEFR C1, productive CEFR B2)34520/4293/1920/1/91
Study guide

Communication within the Care Team in French (receptive CEFR C1, productive CEFR B2)

34520/4293/1920/1/91
Academic year 2019-20
Is found in:
  • International Curriculum, programme stage 2
This is a single course unit.
Study load: 4 credits
Weight: 4,00
Total study time: 100,00 hours
Possible deadlines for learning account: 15.03.2020 ()

Organisation of education

Teaching Activities, Learning Activities, Assessment Activities
Lecture12,00 hours
Self-study64,00 hours
Seminar24,00 hours
Supervised independent work
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Special admission is required to enrol in this course unit under credit contract.
Co-ordinator: De Donder Nadine
Language course: Yes, French
Languages: French
Scheduled for: Semester 2

Objectives

Targeting the productive and receptive language skills in function of trade communication, medical and economic topicality, communication with managers, medical reports, communication with external stakeholders in French (receptive at ECA level C1, productive at ECA B2).
Applying principles of efficient conferencing in French as a connector in a healthcare organization.
Managing communication concerning meetings in French as a connector in a healthcare organization.
Writing a business-related report in French as a connector in a healthcare organization.
Creating a press release, press folder and newsletter in French as a connector in a healthcare organization.
Integrating current medical and economic affairs into professional oral communication in French.
Establishing medical reports (hospitalisation, intervention, research,...) in French in a care organisation without errors and scientifically correct under the supervision of one or more doctors, whether or not by means of speech recognition.
Revise internal French documents as a connector in the healthcare organisation.
Efficiently communicate medical and non-medical information about the user to the care team in French.

Contents

In function of trade communication, medical and economic topicality, communication with managers, medical reports, communication with external stakeholders:
skills: reading, listening, speaking, writing, interaction in a business and professional context
with attention to: grammar, vocabulary, style, spelling


Meeting techniques
Expressions useful for the good outcome of the meeting, share opinions, feelings and preferences, formulate recommendations

Invite, take minutes, reports
Grammaire: le discours indirect, l'interrogation indirecte, la concordance des temps, l'impersonnel
la prise de notes

Business related report
including financial reporting, annual report
Commenter un graphique (stratégies), exprimer les proportions, l'évolution, les fluctuations, exprimer la cause - conséquence

Press release, press folder and newsletter

Keeping an eye on the world and using current medical and economic developments in professional conversations
Lexique: médical, actualité médical et économique

Medical reports
Speech recognition, medical dictates
Grammaire: la nominalisation

Review (e.g. documents drawn up by a nurse, etc.)
With attention for digital revision
Projet Voltaire: BZL

Communication with care providers about users.

Order of enrolment

There are no prerequisites for this course.

Final objectives

As an ambassador of the health care organization, and a connector in the health care organization, communicate in a service-oriented and medically correct manner in an intercultural, international and multidisciplinary context in Dutch, French and English with internal and external stakeholders with various profiles. (Dutch: CEFR level C2 / English: receptive skills CEFR level C1, productive skills level B2 / French: receptive skills CEFR level C1, productive skills level B2)

Teaching methods

  • Learning dialogue
  • Practice session
  • Assignment

Evaluation

Evaluation(s) for first exam chance
MomentForm%Remark
Non-periodicSkills test30,00Details evaluation: Chamilo
PeriodicSkills test70,00
Evaluation(s) for re-sit exam
MomentForm%Remark
PeriodicSkills test100,00

Study materials

1. Mandatory books
Mandatory
  • Author: Isabelle Werbrouck
  • Edition: recente editie
  • ISBN-nr: 978-94-629-2706-3
Mandatory
  • Author: Marie-Hélène Morsel, Claude Richou, Christiane Descotes-Genon
  • Publisher: PUG
  • Edition: 4
  • ISBN-nr: 978-27-061-2982-7
Mandatory
  • Author: Thomas Fassier, Solange Talavera-Goy
  • Edition: 2008
  • ISBN-nr: 978-27-061-2247-7