Hogeschool Gent
Geraard de Duivelstraat 5 - 9000 Gent
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Website: www.hogent.be
French Communication Workshops35780/4302/1920/1/91
Study guide

French Communication Workshops

35780/4302/1920/1/91
Academic year 2019-20
Is found in:
  • Bachelor of Retail Management, programme stage 2
This is a single course unit.
Study load: 3 credits
Weight: 3,00
Total study time: 75,00 hours
Special admission is required to enrol in this course unit under
  • credit contract.
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Co-ordinator: Trypsteen Johan
Languages: French
Scheduled for: Semester 1

Final objectives

Communicating and connecting: communicating effectively and efficiently and using communication to connect with all stakeholders

Objectives

  • The student can meet efficiently and effectively in French
  • The student can report efficiently and effectively in French
  • The student can orally conduct a complaint interview, a bad news interview, while taking the requirements for effectiveness into account (clear, efficient, appropriate, attractive and reasonably accurate French).
  • The student can use language to constructively and actively connect with all stakeholders

Contents

  • meeting
  • reporting
  • Complaint conversation, bad news conversation
  • Connecting, dealing with conflict and feedback

Organisation of education

Contactonderwijs24,00 hours

Teaching methods

  • Learning dialogue
  • Practice session
  • Dual learning
  • Assignment
  • Excursion

Evaluation

Evaluation(s) for first exam chance
MomentForm%Remark
Non-periodicIntegrated assessment100,00Zie evaluatiekaart Chamilo.
Evaluation(s) for re-sit exam
MomentForm%Remark
PeriodicIntegrated assessment100,00Zie evaluatiekaart Chamilo.
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.

Study materials

1. Mandatory books
Mandatory
  • Author: J.L.Penforis
  • Edition: 3de editie
  • ISBN-nr: 978-20-903-8682-0
Possible deadlines for learning account: 01.12.2019 ()