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National competent authorities for Directive 2002/58/EC ("e-Privacy Directive") |
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Member states |
National competent authority(ies) |
English courtesy translation |
Additional information |
Contact details |
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AT Austria
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Rundfunk und Telekom Regulierungs-GmbH (RTR) |
Austrian Regulatory Authority for Broadcasting and Telecommunications |
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Rundfunk und Telekom Regulierungs-GmbH Website: https://www.rtr.at/ E-mail: rtr@rtr.at Contact form: https://www.rtr.at/de/kont/Kontakt |
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Datenschutzbehörde (DSB) |
Austrian Data Protection Authority |
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Österreichische Datenschutzbehörde Website: https://www.dsb.gv.at/ E-mail: dsb@dsb.gv.at |
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Bundesministerium für Klimaschutz, Umwelt, Energie, Mobilität, Innovation und Technologie (BMK) |
Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Bundesministerium für Klimaschutz, Umwelt, Energie, Mobilität, Innovation und Technologie (BMK) Website: https://www.bmvit.gv.at/ E-mail: servicebuero@bmk.gv.at |
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BE Belgium |
Belgisch Instituut voor postdiensten en telecommunicatie (BIPT) – Institut belge des services postaux et des télécommunications (IBPT) |
Belgian Institute for Postal services and Telecommunications |
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BIPT / IBPT Website: https://www.bipt.be/consumenten E-mail: info@bipt.be & info@ibpt.be Contact form: https://www.bipt.be/consumenten/ons- contacteren |
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Federale overheidsdienst Economie - Service public fédéral Économie (FOD/SPF Economie) |
Federal Public Service (FPS) Economy |
This authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Federale overheidsdienst Economie / Service public fédéral Économie Website: https://economie.fgov.be/nl E-mail: info.eco@economie.fgov.be |
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BG Bulgaria
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Komisiya Za Regulirane Na Saobshteniyata (Комисия за регулиране на |
Communications Regulation Commission |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Komisiya Za Regulirane Na Saobshteniyata (Комисия за регулиране на съобщенията) (KRS) Website: https://crc.bg/ |
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съобщенията) (KRS) |
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E-mail: info@crc.bg |
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Komisiya za zashtita na lichnite danni (Комисия за защита на личните данни) |
Commission for Personal Data Protection |
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Komisiya za zashtita na lichnite danni (Комисия за защита на личните данни) (KZLD) Website: https://www.cpdp.bg/ |
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(KZLD) |
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E-mail: kzld@cpdp.bg |
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Komisiya za zashtita na potrebitelite (Комисия за защита на потребителите) (KZP) |
Commission for Consumer Protection |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Komisiya za zashtita na potrebitelite (Комисия за защита на потребителите) (KZP) Website: https://kzp.bg/ E-mail: info@kzp.bg |
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CY Cyprus |
Γραφείο Επιτρόπου |
Office of Electronic |
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Γραφείο Επιτρόπου Ρυθµίσεως Ηλεκτρονικών |
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Ρυθµίσεως Ηλεκτρονικών Επικοινωνιών και |
Communications & Postal Regulations |
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Επικοινωνιών και Ταχυδροµείων Website: https://ocecpr.ee.cy/ |
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Ταχυδροµείων (EPHET) |
(OCECPR) |
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E-mail: info@ocecpr.org.cy |
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Επίτροπος Προστασίας Δεδοµένων Προσωπικού Χαρακτήρα (ΕΠΔΠΧ) |
Office of the Commissioner for Personal Data Protection |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Επίτροπος Προστασίας Δεδοµένων Προσωπικού Χαρακτήρα Website: http://www.dataprotection.gov.cy/dataprotection/data protection.nsf/home_en/home_en?opendocument |
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CZ |
Český telekomunikační úřad (ČTÚ) |
Czech Telecommunication Office |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (automated calls - spam). |
Český telekomunikační úřad Website: https://www.ctu.cz/
E-mail: podatelna@ctu.cz |
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Úřad pro ochranu osobních údajů (ÚOOÚ) |
The Office for Personal Data Protection |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (emails - spam). |
Úřad pro ochranu osobních údajů Website: https://www.uoou.cz/
E-mail: posta@uoou.cz |
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DE Germany |
Bundesnetzagentur (BNetzA) |
Federal Network Agency |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Bundesnetzagentur Website: https://www.bundesnetzagentur.de/ E-mail: info@bnetza.de Contact page: https://www.bundesnetzagentur.de/DE/Allgemeines/K ontakt/Kontakt_node.html |
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Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BFDI) |
Federal Commissioner for Data Protection and Freedom of Information |
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Der Bundesbeauftragte fur Datenschutz und Informationsfreiheit Website: https://www.bfdi.bund.de/ E-mail: poststelle@bfdi.bund.de |
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| Landesbeauftragter für den Datenschutz | Regional Commissioner for Data Protection | The competence for responding to complaints is split among different regional data protection supervisory authorities in Germany. | Competent authorities can be identified according to the list provided under www.bfdi.bund.de/anschriften. | |
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DK Denmark |
Erhvervsstyrelsen | Danish Business Authority | / |
Erhvervsstyrelsen Website: https://erhvervsstyrelsen.dk/ E-mail: erst@erst.dk |
| Forbrugerombudsmanden | Danish Consumer Ombudsman |
This authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Forbrugerombudsmanden Website: https://www.forbrugerombudsmanden.dk/ E-mail: forbrugerombudsmanden@forbrugerombudsmanden.d k |
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EE Estonia |
Andmekaitse Inspektsioon (AKI) | Data State Inspectorate | / |
Andmekaitse Inspektsioon (AKI) Website: https://www.aki.ee/et Email: info@aki.ee |
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EL Greece |
Αρχή Προστασίας Δεδοµένων (HDPA) |
Hellenic Data Protection Authority |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Αρχή Προστασίας Δεδοµένων Προσωπικού Χαρακτήρα Website: https://www.dpa.gr/
E-mail: contact@dpa.gr |
| Αρχή Διασφάλισης του Απορρήτου των Επικοινωνιών (Α.Δ.Α.Ε.) | Hellenic Authority for Ensuring Communications Secrecy | / |
Αρχή Διασφάλισης του Απορρήτου των Επικοινωνιών (Α.Δ.Α.Ε.) Website: http://www.adae.gr E-mail: complaints@dpa.gr |
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ES Spain |
Agencia Española de Protección de Datos (AEPD) | Spanish Data Protection Agency | / |
Agencia Española de Protección de Datos Website: https://www.aepd.es/es |
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FI Finland |
Liikenne- ja viestintävirasto (TRAFICOM) | Finnish Transport and Communications Agency | / |
Liikenne- ja viestintävirasto Website: https://www.traficom.fi/fi E-mail: kirjaamo@traficom.fi |
| Tietosuojavaltuutettu toimisto (Tietosuoja) | Office of the Data Protection Ombudsman |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Tietosuojavaltuutettu toimisto Website: https://tietosuoja.fi/etusivu E-mail: tietosuoja@om.fi |
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FR France |
Autorité de Régulation des Communications Électroniques et des Postes (ARCEP) |
France’s Electronic Communications, Postal and Print media distribution Regulatory Authority |
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Autorité de Régulation des Communications Électroniques et des Postes Website: https://www.arcep.fr/ E-mail: consommateurs@arcep.fr |
| Commission nationale de l’informatique er des libertés (CNIL) | French Data Protection Authority | Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Commission nationale de l’informatique et des libertés
Website: https://www.cnil.fr/ |
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| La Direction générale de la Concurrence, de la Consommation et de la Répression des fraudes (DGCCRF) | General Directorate for Competition Policy, Consumer Affairs and Fraud Control | This authority is co- responsible for issues related to unsolicited direct marketing communications (spam). |
Ministère de l'Économie et des Finances La Direction générale de la Concurrence, de la Consommation et de la Répression des fraudes Website: https://www.economie.gouv.fr/dgccrf Contact form: https://www.economie.gouv.fr/courrier |
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HR Croatia |
Hrvatska regulatorna agencija za mrežne djelatnosti (HAKOM) | Croatian Regulatory Authority for Network Industries |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Hrvatska regulatorna agencija za mrežne djelatnosti
Website: https://www.hakom.hr/ |
| Agencija za zaštitu osobnih podataka (AZOP) | Croatian Personal Data Protection Agency |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Agencija za zaštitu osobnih podataka Website: https://azop.hr/site E-mail: azop@azop.hr |
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HU Hungary |
Nemzeti Hírközlési és Média Hatóság (NMHH) | National Media and Infocommunications Authority | / |
Nemzeti Hírközlési és Média Hatóság Website: https://nmhh.hu/ E-mail: info@nmhh.hu |
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IE Ireland |
Data Protection Commission (DPC) | Data Protection Commission |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Data Protection Commission Website: https://www.dataprotection.ie/ E-mail: info@dataprotection.ie Contact form: https://forms.dataprotection.ie/contact |
| Commission for Communications Regulation (CCR) | Commission for Communications Regulation |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Commission for Communications Regulation Website: https://www.comreg.ie/ E-mail: consumerline@comreg.ie Contact form: https://www.comreg.ie/contact/ |
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IT Italy |
Garante per la protezione dei dati personali (GPDP) | Italian Data Protection Authority | / |
Garante per la protezione dei dati Personali Website: https://www.garanteprivacy.it/ E-mail: urp@gpdp.it |
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LT Lithuania |
Valstybinė duomenų apsaugos inspekcija (VDAI) |
State Data Protection Inspectorate |
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Valstybinė duomenų apsaugos inspekcija Website: https://vdai.lrv.lt/ E-mail: ada@ada.lt |
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LU Luxembourg |
Commission nationale pour la protection des donnees (CNPD) |
National Commission for Data Protection |
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Commission nationale pour la protection des donnees Website: https://cnpd.public.lu/fr.html E-mail: info@cnpd.lu Contact form: https://cnpd.public.lu/fr/support/contact.html |
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LV Latvia |
Datu valsts inspekcija (DVI) |
Data State Inspectorate |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Datu valsts inspekcija Website: https://www.dvi.gov.lv/lv
E-mail: info@dvi.gov.lv |
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Sabiedrisko pakalpojumu regulesanas komisija (SPRK) |
Public Utilities Commission |
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Sabiedrisko pakalpojumu regulesanas komisija Website: https://www.sprk.gov.lv/ E-mail: sprk@sprk.gov.lv |
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MT Malta |
Office of the Information and Data Protection Commissioner (IDPC) |
Office of the Information and Data Protection Commissioner |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Office of the Information and Data Protection Website: https://idpc.org.mt/
E-mail: idpc.info@idpc.org.mt |
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Malta Communications Authority (MCA) |
Malta Communications Authority |
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Malta Communications Authority Website: https://www.mca.org.mt/ Contact form: |
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NL Netherlands |
Autoriteit Consument & Markt (ACM) |
Dutch Authority for Consumers & Market |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Autoriteit Consument & Markt
Website: https://www.acm.nl/nl |
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Autoriteit Persoonsgegevens (AP) |
Dutch Data Protection Authority |
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Autoriteit Persoonsgegevens Website: https://www.autoriteitpersoonsgegevens.nl/ Complaint form: https://autoriteitpersoonsgegevens.nl/nl/zelf- doen/gebruik-uw-privacyrechten/klacht-melden-bij-de- |
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Agentschap Telecom (AT) |
Radiocommunications Agency Netherlands |
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Agentschap Telecom Website: https://www.agentschaptelecom.nl/ Contact form: |
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PL Poland |
Urząd Komunikacji Elektronicznej (UKE) |
Office of Electronic Communications |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Urząd Komunikacji Elektronicznej Website: https://www.uke.gov.pl/ Contact form: https://www.uke.gov.pl/formularz- kontaktowy/ |
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Urząd Ochrony Danych Osobowych (UODO) |
Personal Data Protection Office |
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Urząd Ochrony Danych Osobowych Website: https://uodo.gov.pl/ E-mail: kancelaria@uodo.gov.pl |
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PT Portugal |
Autoridade Nacional de Comunicações (ANACOM) |
The Portuguese national regulatory authority for communications, for the purposes of the law of the European Union (EU) and national legislation |
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Autoridade Nacional de Comunicações Website: https://www.anacom.pt/
E-mail: info@anacom.pt |
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Commissão Nacional de Protecção de Dados (CNPD) |
Portuguese Data Protection Authority |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Commissão Nacional de Protecção de Dados Website: https://www.cnpd.pt/
E-mail: geral@cnpd.pt |
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RO Romania |
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP) |
The National Supervisory Authority For Personal Data Processing |
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Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal Website: https://www.dataprotection.ro/ |
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SE Sweden |
Post- och telestyrelsen (PTS) |
Swedish Post and Telecom Authority |
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Post- och telestyrelsen Website: https://www.pts.se/sv/ E-mail: pts@pts.se |
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Konsumentverket (KO) |
Swedish Consumer Agency |
This authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Konsumentverket (KO) Website: https://www.konsumentverket.se/
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SI Slovenia |
Agencija za komunikacijska omrežja in storitve Republike Slovenije (AKOS) |
Communications Networks and Services Agency of the Republic of Slovenia |
Among its competences, this authority is responsible for issues related to unsolicited direct marketing communications (spam). |
Agencija za komunikacijska omrežja in storitve Republike Slovenije Website: https://www.akos-rs.si/ E-mail: info.box@akos-rs.si |
| Informacijski pooblaščenec (IP) | Information Commissioner of the Republic of Slovenia | / |
Informacijski pooblaščenec Website: https://www.ip-rs.si/ E-mail: gp.ip@ip-rs.si DPO contact: dpo@ip-rs.si |
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SK Slovakia |
Úrad pre reguláciu elektronických komunikácií a poštových služieb (RÚ) | Regulatory Authority for Electronic Communications and Postal Services |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Továrenská 7 Website: https://www.teleoff.gov.sk/
E-mail: e-podatelna@teleoff.gov.sk |
| Slovenská obchodná inšpekcia (SOI) | Slovak Trade Inspection |
Among its competences, this authority is co-responsible for issues related to unsolicited direct marketing communications (spam). |
Slovenská obchodná inšpekcia Website: https://www.soi.sk/
E-mail: info@soi.sk |
For general questions regarding data protection and the General Data Protection Regulation (GDPR), under this link you can find the list of National Data Protection Authorities, members of the European Data Protection Board.