Background

UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator of collective action to achieve the 2030 Agenda for Sustainable Development. UNDP’s policy work carried out at Headquarters, Regional and Country Office levels forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan to achieve Sustainable Development Goals (SDGs). 

Within the GPN, the Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policy and programme guidance to support implementation of UNDP’s Strategic Plan. BPPS plays a key role in strengthening knowledge management and policy guidance in UNDP including the coherence and quality of anti-corruption knowledge, which is coordinated by UNDP’s Anti-Corruption for Peaceful and Inclusive Societies (ACPIS) global project.  UNDP’s focus on knowledge management and compilation of lessons learned at country, regional and global levels has significantly contributed to consistent and coherent policy direction, rigorous quality standards and valuable service platforms.

ACPIS global programme is UNDP’s main vehicle for supporting and coordinating UNDP’s anti-corruption work both internally through UNDP regional hubs and country offices and externally with other relevant partners. In addition to producing knowledge products on relevant anti-corruption topics, UNDP also coordinates the interagency anti-corruption web-portal “www.anti-corruption.org”, which provides information by various thematic areas and also online courses on anti-corruption.

In Asia and the Pacific, UNDP is increasingly requested to provide support services to governments and private sector on developing transparent and accountable solutions that contribute to sustainable development in the region.  These services are part of UNDP’s Bangkok Regional Hub’s (BRH) signature solutions on good governance and partnerships with the private sector to achieve the Sustainable Development Goals.  In 2018, BRH has launched a regional project on “Promoting a fair business environment in ASEAN” (2018-2021) targeting 6 countries: Indonesia, Malaysia, Myanmar, the Philippines, Thailand and Viet Nam. The multi-year regional project- Promoting a fair business environment in ASEAN is carried out by UNDP in cooperation with the British government and aims to promote fair, transparent and predictable business environments by working with both governments and the private sector in a collaborative manner. 

Duties and Responsibilities

Summary of Key Functions: 

Working under the overall supervision of Global Anti-Corruption Advisor based in Singapore,  Regional Anti-Corruption Programme Manager based in Bangkok, and in close collaboration with the Knowledge Management and Coordination Specialist, the Technical Support Specialist will provide technical/IT support to global and regional anti-corruption teams in maintaining and managing the interagency anti-corruption web-portal and its operations, reviewing, revising and updating website content, drafting webpages, and providing other technical support, as needed. The Technical Support Specialist will provide technical backstopping to anti-corruption teams to communicate effectively information to other regional hubs, UNDP country offices, programme and donor partners, as well as other stakeholders. In particular, the Technical Support Specialist is expected to deliver following key results:

• Maintain and manage the content of anti-corruption webportal and its operations
• Provide technical support with online courses
• Train team members on how to update website content

1. Maintain and manage the content of anti-corruption webportal and its operations

1. Ensure smooth technical functioning of the webportal
2. Review the current design of webportal and propose more innovative and appealing design
3. Redesign the webportal in line with the proposal agreed upon with the Global Anti-Corruption Advisor
4. Update and revise website content during the term of the contract

2.  Provide technical support with online courses

1. Apply appropriate e-learning tools to modify and design new online course(s)
2. Support in developing an appealing design of new online course(s)
3. Support in re-designing existing online courses
4. Provide technical support for e-learning programme design and development

3. Train team members on how to update website content

1. Provide the anti-corruption team with necessary training on how to update website content on regular basis;
2. Develop manual with step by step guidance that will enable any team member with basic IT skills to update the webportal. 

Deliverables and time frames:

1. Update interagency anti-corruption webportal – 20 working days
2. Develop learning platform for new online courses: - 40 working days
3. Re-design learning platform for existing online courses: – 30 working days
4. Develop manual and train anti-corruption team on how to update content of the webportal – 10 working day

Contracts based on daily fee:

The fee will be paid on a monthly based on time sheet completed with description of tasks, certified by Programme Manager. UNDP makes payments based on the actual number of days worked.

The estimated maximum number of workdays for the duration of the consultancy is as follows:

Competencies

Corporate Competencies:

1. Demonstrates integrity and fairness, by modelling the UN/UNDP's values and ethical standards;
2. Promotes the vision, mission and strategic goals of UNDP;
3. Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

1. Excellent innovation and problem solving skills;
2. Knowledge of digital solutions for development;
3. Excellent writing and communication skills;
4. Excellent analytical skills; ability to compile and interpret data easily;
5. Prior background or experience in anti-corruption is an asset;
6. Effective at applying web search tools and conventions;
7. High degree of knowledge of MS office, internet-based applications;
8. Knowledge of social networking and KM2.0 technology is an asset.

Required Skills and Experience

Documents to be included when submitting proposals

Interested individual consultants must submit the following documents/information to demonstrate their qualifications. Please group them into one (1) single PDF document as the application only allows to upload maximum one document

1. Personal CV or P11, indicating all experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;
2. Provide links to the website(s) that were developed by the applicant as well as online courses(s), training materials, etc that developed in the last 2-3 years.
3. Letter of Confirmation of Interest and Availability and Financial Proposal that indicates the daily rate/fee of the candidate, in US dollars, using the template provided in Annex III;

How to Apply:

• Kindly download the Letter of Confirmation of interest and availability, Financial Proposal Template and General Terms & Conditions mentioned below;
• Read and agree to the General Terms & Conditions;
• Click the ‘apply’ icon and complete what is required;
• Scan all documents into 1 pdf folder and then upload;
• For clarification question, please email to procurement.my@undp.org. The clarification question deadline is three (3) days before the closing. When emailing for clarification questions, please put "MyIC/2020/014" as the subject matter.

Forms and General terms & conditions to be downloaded:

• The UN Personal History Form (P11) is available at:http://www.my.undp.org/content/dam/malaysia/docs/Procurement/P11%20for%20SC%20&%20IC.doc?download 
• The Letter of Confirmation Interest with Financial Proposal template at:http://www.my.undp.org/content/dam/malaysia/docs/Procurement/Letter%20of%20Interest%20and%20Financial%20Proposal%20Template.docx
• The General Terms & Conditions for Individual contract is available at: http://www.my.undp.org/content/dam/malaysia/docs/Procurement/General%20Conditions%20of%20Contract%20for%20IC.pdf?download
• The General Terms & Conditions for Reimbursement Loan Agreement is available at:http://www.my.undp.org/content/dam/malaysia/docs/Procurement/Reimbursable%20Loan%20Agreement%20_%20Terms%20&%20Conditions.pdf?download 

Incomplete proposals may not be considered. The shortlisted candidates may be contacted, and the successful candidate will be notified.

Criteria for selection of the best offer

The criteria which shall serve as basis for evaluating offers as follows:

Technical Criteria for Evaluation (Maximum 70 points)

• Criteria 1: Relevance of Education – Max 20 points
• Criteria 2: Relevance of experience in web design, development of online platforms/courses  – Max 35 Points
• Criteria 3:– Writing, editing and oral communications skills in English -  Max 15 Points

Only candidates obtaining a minimum of 49 points (70% of the total technical points) would be considered for the Financial Evaluation.