Request an Anti-social Behaviour case review

A new measure designed to give victims and communities a way to demand effective action by requesting a review of their Anti-social behaviour (ASB) case.

The Anti-social Behaviour (ASB), Crime and Policing Act 2014 has introduced Anti-social Behaviour (ASB) Case Review as a new measure designed to give victims and communities the ability to demand action by requesting a review of their ASB case.

Residents of Tendring District can now request an ASB Case Review when they feel that the agencies involved such as the Council, the Police or housing provider have not adequately responded to an ASB case reported within the previous six months.

An ASB Case Review will give victims and communities the right to request a review of their case and bring agencies together to take a joined up problem solving approach to finding a solution.

To qualify for an Anti-social Behaviour (ASB) Case Review

• If you have reported Anti-social Behaviour (ASB) to the Council, the Police or your housing provider 3 or more times in the last 6 months you can request an ASB Case Review.
• If you have reported Hate Crime to the Council, the Police or your housing provider just once in the last 6 months you can request an ASB Case Review.
• The reports you have made about anti-social behaviour or hate crime must have been made within one month of the alleged incident taking place.
• Requests for an ASB Case Review must be made within six months of reports about anti-social behaviour or hate crime being reported to the Council, the Police or your housing provider.

How to request an Anti-social Behaviour (ASB) Case Review

• Online: Request an Anti-social Behaviour Case Review - Opens new window (recommended)
• Download: ASB Case Review Request Form
• Phone: ASB Reporting Line: 01255 686353
• In writing to The Community Safety Team, see contact details below.

Information you will be asked to provide

The ASB Case Review request form is very detailed and you will be asked to provide details of:

• dates when you made a complaint about Anti-social Behaviour (ASB) or Hate Crime to the Council, the Police or your housing provider
• who you reported the incident to
• incident or reference numbers you have been given
• plus further information about the incidents reported

See Case Review Guidance (below) for further information on what you will be asked to provide.

Anti-social Behaviour (ASB) Case Review Guidance

ASB Case Review Guidance

The Anti-social Behaviour (ASB) Case Review process

When you submit a request for Anti-social Behaviour (ASB) Case Review; Tendring Council will ask the agencies involved to provide details of your complaints and any actions they have considered and taken.

A decision will be made as to whether your request for an ASB Case Review meets the qualifying conditions.

If your request qualifies for a case review

If your request qualifies for an ASB Case Review then you will receive a letter of confirmation advising you of timescale involved and when the case review should be completed by.

The Community Safety Manager at Tendring Council will organise an ASB Case Review meeting and invite all agencies and/or partners that have had involvement in the case. Those attending the meeting will look at what action has been taken in response to the victim's report of anti-social behaviour. Recommendations will be made to the relevant agencies regarding any future action that will need to be undertaken.

The legislation places a duty on a person who carries out public functions to have a regard to those recommendations. This means that they are not obliged to carry out the recommendations, but that they should acknowledge them and may be challenged if they choose not to carry out the recommendations without good reason.

The chair of the meeting will write to the victim detailing:

• the outcome of the case review
• any recommendations made
• the appeals process.

You will receive this letter within 10 working days of the meeting being held.

If your request does not qualify for a case review

If your request does not qualify for an ASB Case Review then you will receive a letter confirming the outcome explaining why your request has been turned down along with details of the appeals procedure.

Appeals and complaints; if you are not happy with the outcome

You can appeal the decision and outcome of your ASB Case Review. You must submit your appeal in writing within 21 days of receiving your outcome letter.

Your appeal will be forwarded to the chair of the Tendring Community Safety Partnership (CSP) who will review the details of the case and decide if there are grounds for an appeal. The Chair of the CSP will also notify the Essex Police And Crime Commissioner of the appeal decision.

Anti-social behaviour case review report 

For details of Essex Restorative Justice Programme, go to: https://restorativeessex.co.uk/

Contact Details

Safer Communities Manager - Leanne Thornton
Tendring District Council
Town Hall
Station Road
Clacton on Sea
Essex
CO15 1SE