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Our Support

For all of your Housing queries, the Student Advice Centre is online all year round to support you with looking for, living in & leaving your property. If you need to talk to someone in private about your issue or experience, you can book an appointment with one of our Student Advice team advisers to talk through any questions you may have. This is a confidential service. Regardless of whether you’re staying in University residences, private accommodation, or seeking advice before you sign a contract, we can help highlight some things you might need to consider.

We also provide you will a regularly updated FAQ list that reacts to any unique circumstances which may arise throughout the year, check them out below.

Housing Shortage Information

Are you wondering why trying to find somewhere to live is so hard in Newcastle at the minute? Maybe you can’t even get a viewing? Maybe you're finding that too many others competing against you for the same property? Maybe you're being told they will not let to you because you are a student, do not have a guarantor, or because you're after a short let?

Our Advisers

Ruth Gibson Profile Photo

Ruth

Student Adviser

Ruth Gibson Profile Photo

Jill

Student Adviser

Ruth Gibson Profile Photo

Emily

Student Adviser

Ruth Gibson Profile Photo

Alexia

Student Adviser


Using the Service

Any new client to the service will be required to provide us with some personal data in order to arrange an appointment and we may require additional data/information in the event of ongoing/future appointments. We also ask for special category personal data however this is optional. We mainly take the information so we can verify your right to access the service, assist you with your case, gather demographic information regarding our service users, understand why you use the service, and about the types of cases arising.

Information for Parents Privacy Policy Privacy Statement & Your Data Rights Service Standards Evaluation Form