Martin Gelter
- Flag inappropriate
- Show review history
Does not work well. Sometimes it gets stuck at the title screen. At other times it takes a long time to load a ticket. There are also many error messages when pending tickets in order to activate them. I'm worried that the app will not work when there is a ticket check on the bus. ADDITION: While I appreciate the answer below, it does not seem correct. Today, the app told me that I need to be connected to the internet to activate a ticket.
5 people found this review helpful
Servizi in Rete 2001
January 18, 2023
Gentile utente, si assicuri che abbia buona connettività ad Internet al momento dell'apertura dell'app. Se si trova in una zona con scarso segnale di rete mobile,è preferibile mettere il cellulare in modalità aereo e dopo avviare l'app,potrà visualizzare il Qrcode di titoli attivi o attivare titoli di viaggio precedentemente acquistati. Team TABNET
Ionut Balica
It crashed and it stole a ticket. I don't know why all the apps for public transport in Rome are this bad. This is the worst of all. Very slow, crashes and steals the tickets baught and not yest activated. It simply dispaierd. Maybe the API that you are forced to work with is to blame, but this does not excuse you having a buffer or something as a solution. You could buy tickets in bulk and sell them fast to the user and keep track of the activation. In this way the user experience improves.
2 people found this review helpful
Servizi in Rete 2001
December 27, 2023
Gentile utente, siamo spiacenti delle problematiche che sta riscontrando. Si assicuri che abbia buona connessione durante l'apertura dell'app. Provi a disinstallare l'app e reinstallarla nuovamente. Grazie. Il Team TABNET
Silvia Gabriela
- Flag inappropriate
- Show review history
It does not work anymore on android. Update: Thank you for your response! I have tried reinstalling the app several times and once again today. The same message appears: Oops! Il servizio è momentaneamente non disponibile! Riprova più tardi! I am aware of other users of android phones who have the same issue. It does work on iPhone, as far as I know.
4 people found this review helpful
Servizi in Rete 2001
March 31, 2023
Gentile cliente, Riprovi nuovamente adesso a disinstallare l'app, riscaricarla e rifare l'accesso (non nuova registrazione!) con le stesse credenziali (numero cellulare e password) usate nella prima registrazione. Grazie per la comprensione. Il Team TABNET