Sales Apprentice - Customer Service Apprenticeship

You will be required to support the Sales Team at Willenhall to ensure that the administrative processes required to fulfill customer orders are efficiently dealt with.
Your duties will include:
- Assist with the collation of Test Certificates daily
- Raise sales order and pass on to production planning for allocation and planning
Work closely with designated sales executives supporting them in customer relations and the recruitment of business
- Engage with customers and contacts
- Ensure that the administrative processes required to fulfill customer orders is organised and carried out efficiently i.e. orders, reply to enquiries related to lead times and stocks wherever appropriate
- Highlight to the line manager any stock problems that arise
- Check that all documentation / information received from the customer is clear, precise and acceptable in terms of quantity, size / gauge, specifications, price, delivery dates etc
- Follow all the requirements of quality standards as they apply to the role
- Follow the AMDS Health and Safety polices and procedures reporting any safety issues or breaches of the rules.


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