In The System, James Ball takes a critical look at who runs the internet . . . His book is a sprightly history of the internet seen from the perspective of its inventors, investors, custodians, rule-makers and rebels . . . Ball recommends that we should pay far more attention to how the internet works and not allow ourselves to be “bamboozled into inaction” as we were with the finance industry before the 2008 crash

Financial Times

Ball, with this biography of the internet, takes us beyond Zuckerberg, Bezos et al into a murkier world where we discover how everything online works and who benefits from it. Fascinating, engaging and important, too

Observer

Ball is a sprightly writer and a master explainer . . . He has a gift for choosing which details to bring forth . . . He does an excellent job here of showing how the system works, where its levers of power are, and how they can be moved. Which is important. It's important because you have an interest too . . . The System could not be more timely

Spectator

'An illuminating and focused guide on who controls the internet and how it controls us. Will change how you see the world

Peter Pomerantsev, author of 'This is Not Propaganda'

An excellent summary of how we got where we are, and how we can move forwards to build a better internet

Jimmy Wales, founder of Wikipedia

A crisp, highly informative introduction to what ails the information industry and what can be done about it. Ball's analysis is thorough and courageously even-handed

Praise for 'Post-Truth', The Times