Privacy policy

Introduction

Your privacy is our business. Foxway protects your privacy by making sure to collect and handle personal information in a responsible way. Our privacy policy takes dives deep into exactly how Foxway collects and uses your personal information. It’s highlighting your rights when it comes to personal data and how you can argue your rights. 

”Foxway”, ”we” ”our”, or ”us” refers to Foxway AB registered with the Swedish Companies Registration Office. Our organization number is 556470-0309 and our head office is at Grusåsvägen 7 in Växjö, Sweden. In accordance with EU data protection legislation, we are responsible for the personal data that you provided us with, or that we collected from you. All processing of your personal data by Foxway is done in accordance with applicable data protection legislation. 

Use of personal data as part of Samsung Flex.
If you have signed up for our separate rental program for consumers, Samsung Flex, provided in collaboration with Samsung Electronics Nordic AB, we kindly refer you to the specific section “Foxways integritetspolicy för dig som användare av Samsung Flex” below.

Personal data

Who is responsible for your personal data?
Foxway is responsible for the personal data collected and processed by us and our subcontractors within the framework of our services (the “Foxway Services”) and for the processing of personal data through our digital channels, such as this website and/or other future digital touchpoints.

Kinds of personal data processed
Personal data is information which helps to identify a person and therefore information that can be led back to a person. It includes name, telephone number, address, e-mail, username, profession and purchase history. Foxway also use cookies so that you do not have to log in every time you visit our website for example. More detailed information on how we use cookies can be found under the section ”Cookies” below. Please note that information about purchase history in relation to a specific corporate customer is linked to the corporate customer, and not to you as a contact person.

We can also collect person data from your device that can tell us if you are browsing from a computer or mobile phone and the browser that you are using. We also collect data on how you use Foxway Services, information about the features you use, the websites that you visit and the software configuration that you use. This may also include information about IP address and settings.

How do we collect your personal data?
We collect personal data when you use Foxway Services or in any other way interact with us. The data is collected through the following procedure:

Information that you share with us. When you register yourself as a user/customer, log in to our website and contact our customer service for support. When you sign up for our newsletter, one of our events, apply for a job with us or perform other activities within the framework of the Foxway Services when providing information about yourself, such as name, phone number, email address and content of messages. Personal data is usually provided by you actively providing us with filled out online forms, send emails or give us feedback through features created for that purpose. 

Some personal data is collected by analyzing the way you interact with Foxway Services and our products, such as website cookies and information (IP address, language settings and push notification settings) that we get from the way you use your device (mobile phone, computer or tablet) when using Foxway Services. 

What do we do with your data? 
The reason for processing personal data is to improve the Foxway Services for you. That we have the opportunity to (1) provide and administrate your access to Foxway Services, (2) fulfill our contractual and legal obligations, (3) to answer customer service issues, (4) improve your user experience, (5) send you information and direct marketing through email or any other way, (6) further develop the Foxway Services and (7) prevent, limit and investigate misuse of Foxway Services. 

The processing of personal data in accordance with points 1 to 3 above is done with fulfillment of an agreement as a legal basis (if the processing is necessary to fulfill our contractual obligations to you) or a legitimate interest. The processing of personal data in accordance with points 4 to 7 above is done with a legitimate interest as a legal basis, where Foxway’s legitimate interest is to be able to exercise its rights and obligations under the agreement with the customer company and to market our products and services.

How long do we store your personal data?
Foxway will take reasonable steps to store personal data only for as long as necessary in order to fulfill the purposes of which it was collected in the first place. Otherwise we will delete personal data in accordance with applicable law. We store your personal data for as long as it’s necessary for us to be able to fulfill our commitment, i.e. provide Foxway Services, invoice or handle complaints. If you have agreed that your contact information should be stored in our client register for marketing purposes, it will be stored up to 36 months after customer relationship has ended if you don’t request your personal data to be deleted before then.  

Who can we share your information with?
Foxway may share your personal data to partners who perform services on behalf of Foxway. These recipients only have the right to process your personal data in connection with performing a service for Foxway, e.g. to deliver an ordered item to you or to send marketing or newsletters. We require these providers to protect your personal information in accordance with this Privacy Policy and not use or disclose your personal information for any purpose other than to provide us with agreed products or services. We may also disclose your personal information to authorities, such as the Swedish Tax Agency, if we are required by law to do so. In the event that all or part of our business is sold, we may share your personal information to a potential buyer of the business.

Transaction to third countries
Foxway primarily processes personal data within the EU/EEA, but in some cases, use suppliers that are established in a third country (i.e. a country outside the EU/EEA), for data storage, and system maintenance that gives the supplier access to personal data. In the event that data is shared to suppliers in third countries, this will only happen when Foxway has legal support, e.g. by signing the European Commission’s standardized model clauses. Foxway will also require these providers to (1) protect your personal information in accordance with this Privacy Policy and (2) not use or disclose your personal information for any purpose other than to provide us with agreed products or services.

Security
Foxway takes all appropriate security measures necessary to protect your personal data from unauthorized access, alteration or destruction. However, it always involves a risk of disclosing personal data via digital channels as it is not entirely possible to protect computer systems from intrusion.

Your rights
You have the right to contact Foxway at any time in order to exercise your rights under applicable data protection laws.

The right to access extracts and correction: You have the right to request information free of charge once every calendar year about which (if any) personal data we process about you and also have any incorrect information corrected.

The right to be forgotten: You have the right to request the deletion of your personal data in the event that the data is no longer necessary for the purpose for which it was collected (the right to be forgotten). Depending on which data that gets deleted, Foxway may no longer be able to provide certain services to you.

The right to information: You have the right to receive information about how your personal data is processed. This is done through this Privacy Policy.

The right to limit the processing of your personal data: You have the right to limit the personal data. In such a case, the processing of your personal data may only take place for certain limited purposes.

Right to object against Foxway’s processing of personal data: You have the right to object to Foxway’s processing of your personal data under certain conditions. The right to object applies to e.g. if the processing is based on a balance of interests, unless we can demonstrate (1) compelling legitimate reasons for the processing that outweigh your interests, rights and libirties, or (2) if the processing takes place for the determination, exercise or defense of legal claims.

Right to object to marketing: You have the right to object Foxway’s processing your personal data for marketing. If you object to this, Foxway has to discontinue all marketing to you without undue delay. 

The right to data portability: You have the right to request a copy of the personal data you have provided to us in a structured, common and machine-readable format. You also have the right to request that Foxway share this personal data to another personal data controller. The right to data portability applies to personal data that is processed in an automated way, which is based on your consent or through an agreement to which you are a party.

External links
In our digital channels, there may be external links to other websites provided by other companies outside the Group. This privacy policy does not apply to these websites and you should therefore read the privacy policies of those websites before disclosing personal information.

Cookies

What are cookies?
Cookies are small text files that are sent from our web server to be saved in your browser when you visit our website. The reason behind cookies is to improve your experience of our website. In your browser, you can change the settings for how cookies are allowed to be used or to ensure that cookies are always discarded when you close your browser.

How to delete cookies
By looking into your browser settings, you can delete cookies from your hard drive. You can also set the browser to notify you when it receives a cookie, so you can immediately accept or reject it. However, be aware that some web-based services won’t work if you block or delete cookies.

This is how Foxway processes cookies
We use cookies to improve the user experience on the website, to keep statistics on the website, to be able to target you with relevant content, offers and advertisements. And for us to be able to ensure that our services work as they should. We use both first-party cookies and third-party cookies. Below you will find more information about the cookies we use and for what purposes they are used.

Foxway uses the following cookies:

Necessary cookies
These cookies are necessary for the website to function as intended and can’t be turned off in our systems. Necessary cookies are normally used only in response to activities that you have done in connection with a service request, for example when you make personal settings, log in or fill out a form. Foxway’s website can’t function optimally without these cookies.

Functional cookies
Functional cookies make it possible to save information that can change the appearance or functions of the website. In our forms on the website, we use the third-party tool Hubspot. Here we collect personal data about you to keep track of information that the visitor has provided in the form. That way we will have the opportunity to deliver more relevant information to the visitor.

Statistical cookies
Statistical cookies make it possible for Foxway to understand how our visitors interact with the website. We use Google Tag manager as a statistics tool for our website. Foxway uses it to be able to see the number of visitors to the website, where the visitor comes from and which sites have been visited. The information collected is anonymous.

Marketing cookies
Marketing cookies are used to track visitors cross-border on websites. These cookies contain information about how you interacted with our website. For example, which pages you visited and the links you clicked on. Our purpose is to show ads that are of interest to the individual user and that are more valuable to Foxway and third-party advertisers. Foxway uses targeted ads via the Google Marketing Platform, Facebook, instagram and Linkedin.

Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. If such changes occur, the latest version will be available on our website, www.foxway.com

Contact

If you wish to get in touch with us regarding our Privacy Policy, please contact gdpr@foxway.com.