Collection

HMRC quarterly performance updates

These quarterly reports show HMRC's progress towards achieving its priority objectives.

These reports give a more detailed view of our performance. You can also read monthly summaries of how HMRC has performed against its customer service targets.

Our annual reports and accounts set out our past performance.

Reporting year 2023 to 2024

Reporting year 2022 to 2023

Reporting year 2021 to 2022

Reporting year 2020 to 2021

Reporting year 2019 to 2020

Reporting year 2018 to 2019

Reporting year 2017 to 2018

Reporting year 2016 to 2017

Published 31 August 2017
Last updated 8 February 2024 + show all updates
  1. Added performance update for the second quarter (Q3) of reporting year 2023 to 2024, covering October to December 2023.

  2. Added performance update for the second quarter (Q2) of reporting year 2023 to 2024, covering July to September 2023.

  3. Updated to include Quarter 1 2023 to 2024.

  4. Added performance update for the fourth quarter (Q4) of reporting year 2022 to 2023, covering January to March 2023.

  5. Added performance update for the third quarter (Q3) of reporting year 2022 to 2023, covering October to December 2022.

  6. Added performance update for the second quarter (Q2) of reporting year 2022 to 2023, covering July to September 2022.

  7. Added quarterly update for Quarter 1 (April to June) 2022 to 2023.

  8. Added performance update for the fourth quarter (Q4) of reporting year 2021 to 2022, covering January to March 2022.

  9. Added performance update for the third quarter (Q3) of reporting year 2021 to 2022, covering October to December 2021.

  10. Added publication for Q2 (July to September) 2021 to 2022.

  11. Added update for the first quarter (Q1) of reporting year 2021 to 2022, covering April to June 2021.

  12. Added quarterly performance update for January to March (Q4) 2021.

  13. Added quarterly performance update for October to December 2020 (Q3 2020 to 2021).

  14. Added update for the second quarter (Q2) of reporting year 2020 to 2021, covering July to September 2020.

  15. Added update for the first quarter (Q1) of reporting year 2020 to 2021, covering April to June 2020.

  16. Added update for fourth quarter (Q4) of reporting year 2019 to 2020, covering January to March 2020.

  17. Added update for third quarter, covering October to December 2019.

  18. Added second quarter (Q2) report for 2019 to 2020.

  19. Added data for Q1 (April to June) 2019.

  20. Added update for January to March 2019 (Q4 for 2018 to 2019).

  21. Added 'HMRC quarterly performance update - October to December 2018'

  22. Added Q2 (July to September) 2018 report.

  23. Added data for the first quarter of 2018 to 2019 reporting year.

  24. Added update for January to March 2018 (Q4 for 2017 to 2018).

  25. Added 'HMRC quarterly performance update - October to December 2017'

  26. Added 'HMRC quarterly performance update - July to September 2017'

  27. First published.