Guidance

Get urgent medical help: Homes for Ukraine

How to get medical help for emergencies, issues that can't wait until you can see your GP and dental emergencies.

Medical help in an emergency

If you or a family member has a serious accident or a sudden serious illness, go to your nearest hospital with an Accident and Emergency department.

Emergency treatment at Accident and Emergency services at NHS hospitals is free for everyone.

If it is an extreme emergency, call 999 or 112 and ask for an ambulance to transport you to a hospital. This service is free of charge but should only be used in an emergency.

If you can, make your own way to the Accident and Emergency department.

You can find out more information on when to call 999.

Walk-in or Urgent Treatment centre

If you need treatment or advice that is not an emergency, but you can’t wait to see your GP, you can get advice by calling 111.

This is a service operated by the NHS. NHS 111 can refer you to a doctor or to a local Urgent Treatment Centre or give you other help, depending on your circumstances and needs.

In many parts of the country, NHS also has walk-in or Urgent Treatment Centres where you can receive treatment for minor injuries such as cuts, sprains and small fractures, or receive urgent medical advice, without making an appointment.

These centres are usually open during daytime hours. Find your nearest Urgent Treatment Centre.

Published 16 January 2023