Job summary
Are you looking for a strategic role that can influence palliative and end of life care across Cheshire & Merseyside Integrated Care System (ICS)?
Are you considering a new challenge where you can cultivate new knowledge & skills and develop strategic relationships?
Macmillan Cancer Support and the Cheshire & Merseyside Clinical Network, in collaboration with The End of Life Partnership (EOLP), are looking for a Palliative and End of Life Care (PEoLC) Transformation Lead to join our team. This new post brings an exciting opportunity to play a leading role in the strategic planning, delivery, and sustainability of palliative and end of life care across Cheshire & Merseyside.
As the Macmillan Transformation Lead, the post holder, whilst employed by EOLP, will work alongside the Cheshire & Merseyside ICBs PEoLC Programme team to improve outcomes for patients by improving access and sustainability to PEoLC services and reducing inequalities. You will work closely with partners, commissioners, and providers to promote best practice at a system level. Working across geographic and professional boundaries, across multiple care settings and communities transforming end of life experience and care across all ages, backgrounds, and conditions.
Whilst EOLPs main office base is near Crewe in Cheshire, the post holder will be required to travel and work across Cheshire & Merseyside Integrated Care System. We anticipate that the post holder will work remotely at times.
Main duties of the job
The post holder will Programme Manage the C&M ICS PEoLC Transformation Programme. The role will also involve;
- Increasing system level profile of PEoLC through ICS engagement and the development of the strategy for C&M
- Improving the quality of data reporting evidenced through compliance with Key Performance Indicators
- Improving sharing of PEoLC information across the system evidenced through the PEoLC data dashboard.
- Understanding variation of access to services and in delivery of care evidenced through AMBITIONS self-assessment across 9 PLACE based partnership areas.
- Improving collaboration with those who have lived experience by growing the membership of the Peoples Voice group representing diversity of the ICS.
- Creating and agreeing a strategy for PEoLC for C&M in collaboration with the ICB Population Health clinical executive lead agreed through the ICB and implementing through PLACE based partnership leads.
About us
As your employer, EOLP is a charity organisation whose mission is to educate, innovate and collaborate so that people are empowered to care with confidence and compassion at end of life. We are looking to recruit someone who shares our organisational values:
Compassionate: We demonstrate kindness, consideration and thoughtfulness to others and all those we work with
Confident: We have the courage to take risk and believe that change is possible
Honest: We act with integrity and fairness in all that we do
Positive: We have the enthusiasm and energy to solve seemingly unsolvable problems, and the creativity to implement innovative solutions
Professional: We uphold high standards of job performance, ethical behaviour and accept personal accountability for our own acts and omissions
EOLP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marital status, religion or belief.
Job description
Job responsibilities
The following is a summary of the job role. Please refer to the attached job description for more detail on specific duties.
The Macmillan PEoLC Transformation Lead will:
- Act as the Programme Manager for the C&M ICS PEOLC Transformation Programme
- Increase system level profile of PEOLC through ICS engagement and the development of the strategy for C&M
- Improve quality of data reporting evidenced through compliance with Key Performance Indicators
- Improve sharing of PEOLC information across the system evidenced through the PEOLC data dashboard
- Understand variation of access to services and in delivery of care evidenced through AMBITIONS self-assessment across 9 PLACE based partnership areas
- Improve collaboration with those who have lived experience by growing the membership of the Peoples Voice group representing diversity of the ICS
- Create and agree a strategy for PEOLC for C&M in collaboration with the ICB Population Health clinical executive lead agreed through the ICB and implemented through PLACE based partnership leads
Key Accountabilities
Operational:
- Support the strategic delivery of ICS priorities, as well as support the national priorities of PEoLC and the vision of the NHS Long Term Plan.
- Provide strategic leadership and support to develop and implement the ICB PEOLC Delivery Plan
- Gain consent to share very sensitive information about performance and change.
- To support the identification and sharing of best practice in commissioning and service transformation
- Make formal presentations to large groups on specific projects.
- Manage allocated resources for projects.
- Maintain programme records (including risk logs) and undertake complex audits, surveys related to programme.
- Attend regular national and regional shared forums
Project Management:
- Develop a shared vision and clarity of purpose to reflect PEoLC national and local priorities.
- Lead and co-ordinate the project transformation team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
- Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
- Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
- Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
- Ensure the flexibility of the project if required to meet conflicting/changing requirements.
- Responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner.
- Demonstrate effective stakeholder management across different departments and at all levels.
Financial and Physical Resources:
- Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities where appropriate.
Staff Management:
- To forge positive working relationships, to support an effective matrix approach to achieve the ICB Delivery Plan objectives objectives.
- Information Management
- Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for Macmillan, ICB Programme Board and C&M ICB Digital Transformation & Clinical Improvement Assurance Board
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project outcomes.
- Analyse, interpret and present data to highlight issues, risks and support decision making.
Policy and Service Development:
- The post holder will need to maintain a good knowledge of emerging policies from government departments. This will assist in the thinking and definition of the strategy discussions for the ICB PEoLC programme and stakeholders.
Planning and Organisation:
- Contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
- Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.
- Contribute to short-, medium- and long-term business plans, achieving quality outcomes.
Job description
Job responsibilities
The following is a summary of the job role. Please refer to the attached job description for more detail on specific duties.
The Macmillan PEoLC Transformation Lead will:
- Act as the Programme Manager for the C&M ICS PEOLC Transformation Programme
- Increase system level profile of PEOLC through ICS engagement and the development of the strategy for C&M
- Improve quality of data reporting evidenced through compliance with Key Performance Indicators
- Improve sharing of PEOLC information across the system evidenced through the PEOLC data dashboard
- Understand variation of access to services and in delivery of care evidenced through AMBITIONS self-assessment across 9 PLACE based partnership areas
- Improve collaboration with those who have lived experience by growing the membership of the Peoples Voice group representing diversity of the ICS
- Create and agree a strategy for PEOLC for C&M in collaboration with the ICB Population Health clinical executive lead agreed through the ICB and implemented through PLACE based partnership leads
Key Accountabilities
Operational:
- Support the strategic delivery of ICS priorities, as well as support the national priorities of PEoLC and the vision of the NHS Long Term Plan.
- Provide strategic leadership and support to develop and implement the ICB PEOLC Delivery Plan
- Gain consent to share very sensitive information about performance and change.
- To support the identification and sharing of best practice in commissioning and service transformation
- Make formal presentations to large groups on specific projects.
- Manage allocated resources for projects.
- Maintain programme records (including risk logs) and undertake complex audits, surveys related to programme.
- Attend regular national and regional shared forums
Project Management:
- Develop a shared vision and clarity of purpose to reflect PEoLC national and local priorities.
- Lead and co-ordinate the project transformation team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
- Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
- Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
- Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
- Ensure the flexibility of the project if required to meet conflicting/changing requirements.
- Responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner.
- Demonstrate effective stakeholder management across different departments and at all levels.
Financial and Physical Resources:
- Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities where appropriate.
Staff Management:
- To forge positive working relationships, to support an effective matrix approach to achieve the ICB Delivery Plan objectives objectives.
- Information Management
- Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for Macmillan, ICB Programme Board and C&M ICB Digital Transformation & Clinical Improvement Assurance Board
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project outcomes.
- Analyse, interpret and present data to highlight issues, risks and support decision making.
Policy and Service Development:
- The post holder will need to maintain a good knowledge of emerging policies from government departments. This will assist in the thinking and definition of the strategy discussions for the ICB PEoLC programme and stakeholders.
Planning and Organisation:
- Contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
- Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.
- Contribute to short-, medium- and long-term business plans, achieving quality outcomes.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience working at a senior level. Supported by a project management qualification or experience for example PRINCE 2, Agile or Managing Successful Programmes (MSP).
Desirable
- Registered healthcare professional with relevant professional registration (such as nurse, occupational therapist etc.) or a manager with relevant healthcare experience
Communication Skills
Essential
- Communicate highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Ability to negotiate on difficult and controversial issues including contracting, performance and change
Knowledge
Essential
- Experience of cross organisational or system wide transformation
- Extensive knowledge of PEoLC Policy, NHS Long Term Plan and the PEoLC Ambitions
- Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
Analytical & Planning Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking ability to anticipate and resolve problems before they rise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Autonomy/Freedom To Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting National policy.
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Other skills
Essential
- Physical Skills:
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Values and Behaviours:
- Demonstrably involves patients and the public in their work
- Values diversity and difference, operates with integrity and openness
- Uses evidence to make improvements, seeks out innovation
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Equality, Diversity and Inclusion:
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- Other:
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions.
- Highly developed communication skills, with the ability to engage with people with lived experience. An effective organizer, influencer, and networker.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals .
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience working at a senior level. Supported by a project management qualification or experience for example PRINCE 2, Agile or Managing Successful Programmes (MSP).
Desirable
- Registered healthcare professional with relevant professional registration (such as nurse, occupational therapist etc.) or a manager with relevant healthcare experience
Communication Skills
Essential
- Communicate highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Ability to negotiate on difficult and controversial issues including contracting, performance and change
Knowledge
Essential
- Experience of cross organisational or system wide transformation
- Extensive knowledge of PEoLC Policy, NHS Long Term Plan and the PEoLC Ambitions
- Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
Analytical & Planning Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking ability to anticipate and resolve problems before they rise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Autonomy/Freedom To Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting National policy.
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Other skills
Essential
- Physical Skills:
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Values and Behaviours:
- Demonstrably involves patients and the public in their work
- Values diversity and difference, operates with integrity and openness
- Uses evidence to make improvements, seeks out innovation
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Equality, Diversity and Inclusion:
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- Other:
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions.
- Highly developed communication skills, with the ability to engage with people with lived experience. An effective organizer, influencer, and networker.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals .
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
