LinkedIn Learning provides several support options for learners. Our support helps resolve their account, course, or any other Learning issues. You can reach out to these channels for support:
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Your organization’s help desk/admin – If you’re a learner through your organization’s account, your Learning admin can help you with onboarding and accessing Learning.
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Learning help center - The help center enables learners to find answers for any issues they might be facing with LinkedIn Learning. We constantly update our answers related to new features, updates, FAQs and troubleshooting tips. You can also reach out to our support teams via the help center.
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LinkedIn Learning Support team - Our customer support teams help learners with any issues that they aren’t able to resolve using our help center.
Contact your organization’s help desk/admin
If your Learning license is provided by your organization, you can reach out to your admins/help desk for questions related to:
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Eligibility for access to LinkedIn Learning
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Changing personal contact information
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Closing your account
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Accessing LinkedIn Learning
Visit the Learning Help Center
You can use the LinkedIn Learning Help Center for assistance related to:
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Getting information on new features/feature updates
Here's a tip
Besides English, the Learning Help Center currently has articles in Spanish, German, French, Portuguese, Chinese, and Japanese.
Contact LinkedIn Learning Support teams
You can submit a ticket to the LinkedIn Learning Support team directly. Our support teams will help you with any issues you might have related to:
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Technical problems while navigating Learning
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Other learner-related issues
You can also chat with the support teams directly through the Learning help center. Scroll to the bottom of any help center article and click Chat with us. The option will display as (online) or (offline) depending on our service ability.