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We provide free, expert help for victims of cybercrime, digital fraud & online harm

We help people like you. More than 600,000 individuals have accessed our help and our helpline has opened more than 50,000 cases.

Chat to our chatbot and get immediate advice on how to deal with your cyber security issue. If our chatbot thinks you need more help, it will pass you on to one of our volunteer cybersecurity experts. We strongly advise victims of cybercrime in the UK to report the crime immediately to Action Fraud here or in Scotland to Police Scotland here.

 


How we can help

Our chatbot and team of volunteer cyber security experts will talk in language that you understand and are able to advise you in all cyber security scenarios.


Who we help

If you are in the UK or USA, are 13 years or older and are experiencing an issue with your own online accounts or devices then we can help.

We can also help sole traders who are experiencing online security issues with their business accounts or technology.

Our service is for individuals and sole traders only, we do not provide support to businesses. If your business is experiencing a cyber security issue you can read our guide here.


Feedback

A fantastic help from start to finish! I had been very badly affected emotionally by a cyber fraud/scam and was looking for help. Thank you so much!
Excellent knowledge and plain English in a simple to understand format. As police officers were involved in my stalking and harassment by my ex partner, I also felt that my faith in The Cyber Helpline was quite high.
The Cyber Helpline was patient, supportive and understanding. I’m not great with computers and can be slow. Patrick stayed calm and patient. I was given information and step by step instructions on how I can help protect my online accounts etc. I feel empowered and safe at last.
Very supportive and very understanding in what was a sensitive issue. She also showed a genuine interest in the problems I was encountering and did her utmost to help and advise me.